The second-hand marketplace Users Voice Displeasure Over Size Modifications

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

The popular resale platform has altered its sizing categories for women's and children's garments failing to inform every member regarding the update.

Online Platforms Backlash

Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing due to the recalibration.

The company said the new system was more in line with comparable marketplaces.

The platform has recommended to check their listings and adjust the sizing manually when needed, resulting in member annoyance.

Measurement Approach Modifications

Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.

Shopper Accounts

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Necessary Adjustments

A different user, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.

Service Background

The app has more than 100 million users, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: last year, the platform withdrew an update to its shipping options after backlash from users.

Robin Bell
Robin Bell

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